Privacy Policy

Your privacy is important to us and we wish to be transparent about how we process data of our Users. That is why we prepared this notice to help you understand how we aim to protect, safeguard and collect your personal information. This notice also describes the choices you can make about the way your information is collected through the necessary cookies. The notice applies to any cookies collected by us through the use of this Website and any other interactions with us.

Aflofarm Farmacja Polska Sp. z o.o., organised and existing under the laws of Poland, seated at Partyzancka 133/151, 95-200 Pabianice, entered into the Register of Entrepreneurs of the National Court Register by the District Court for Łódź-Śródmieście XX Commercial Division with the KRS number 0000014115, share capital PLN 26,271,500.00, NIP: 731-18-21-205, REGON: 472871255, hereinafter also referred to as the “Aflofarm” is the Data Controller of Your personal data.

If you wish to make a complaint about the way in which we handle your personal information, please contact our Privacy Officer via email: daneosobowe@aflofarm.pl We undertake to acknowledge and investigate any complaint promptly and will respond to written complaints within a reasonable timeline from the date of receipt.

1. Definitions

Website or Site - web page with the address URL: https://bioliq.pl/en
Third Party Service – web page of our partners, service providers or customers;
User – a natural or legal person, a visitor to the Website to whom we provide electronic services or reply to enquiries via our contact form available on the Website;
Data Controller – Aflofarm Farmacja Polska Sp. z o.o., organised and existing under the laws of Poland with its registered seat at Partyzancka 133/151, 95-200 Pabianice, entered into the Register of Entrepreneurs of the National Court Register by the District Court for ŁódźŚródmieście XX Commercial Division with the KRS number 0000014115, share capital PLN 26,271,500.00, NIP: 731-18-21-205, REGON: 472871255, hereinafter also referred to as “Aflofarm”.
User’s Terminal Device – User’s end device and software through which the User gets access to the Website.

2. This privacy notice describes our collection, use and processing practices at Aflofarm with respect to information, including personal data, obtained or collected through the Website by Aflofarm Farmacja Polska Sp. z o.o. who is the Data Controller.

3. Cookie Policy outlines rules for placing, storing and accessing data on User’s end device through which Website of Data Controller is accessed electronically. This policy also provides information on the lifetime of cookies, i.e. how long the cookie will remain on your device and whether these files can be accessed by any third parties.

4. Your personal data shall be processed by Aflofarm for compliance with legal obligations to which the Data Controller is subject under Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (the General Data Protection Regulation or ‘GDPR’).

5. When you visit our Website, we may collect information on your browsing activity or as a visitor to the Site that can be used to identify you as an individual (PII or personally identifiable information). These data may include:

a. information on how you use our Website, including your IP address, pages viewed, time spent on site and other statistics relating to your browsing behaviour;
b. technical information of devices used by you as a visitor to access our Site and other technical data;
c. session recording of mouse clicks, movement, scrolling, your activity on the Website or other web pages or items viewed;
d. any other data that a visitor to the Site provides electronically via our contact form, if any, or email.

6. The types of personal information that we collect from you will depend on how you use the Website can be processed by Aflofarm as Data Controller, any such processing limited to:

a. replying to your enquiry/submission regarding products of Aflofarm, dealings with or operations of Aflofarm - subject to the prior consent of the User to any such processing or where the processing of personal data is determined in the legal basis for compliance with the applicable regulations then at all times limited to the Data Controller’s vested or legitimate interest – pursuant to Article 6 (1) (a) and (f) of GDPR;
b. processing and handling of report on undesirable effect or adverse reaction under the Article 6 (1) (c) of GDPR Aflofarm is subject to as the Data Controller;
c. processing and handling of complaints under the vested interest of Data Collector pursuant to Article 6 (1) (f) of GDPR;
d. delivering more targeted, enhanced or personalised content on product updates wherever you have consented us to provide any marketing content or other updated information about our product offering, products or services (article 6 (1) (a) of the GDPR and Article 172 of the Telecommunications Law and Article 10 (2) of the Act on Provided Services by Electronic Means).
e. processing of personal data shall be carried out under Article 6 (1) (b) of the GDPR if so required for the purpose of executing or performing an agreement or contract to which User is the party or to take actions or measures, at the User’s request, or as reasonably required prior to the execution thereof.
f. compiling aggregate data about the Site traffic, User’s behaviour and any analytics relating to remembering the preferences of any returning visitors to the Site under the legitimate and vested interest pursued by the Data Controller under Article 6 (1) (a) and (f) of the GDPR consisting in operating the Website, ensuring Site functionality and reliability;
g. compiling statistics and analytics of behaviour and tracking Website performance to improve how our Website works, enable Users to move around the Website and use its features and increase sales volumes – Article 6 (1) (a) of the GDPR.

You are under no obligation to provide us with your personal information yet it is essential for the processing of your enquiry/ADR submission on products, dealings with us or operations of Aflofarm, processing of reports of undesirable effect or adverse reaction or handling your complaints so that if you choose to withhold your personal information or revoke your consent we may not be able to provide you with the services or products that depend on the collection and use of that information. Wherever the purpose is execution of contract or agreement, providing personal data is required by law for the execution and performance thereof.

7. Personal information may be subject to the processing and storage by Aflofarm on grounds of legitimate or vested interest of Aflofarm wherever the legitimate interest of the Data Controller supersedes the legitimate interest or rights of the User. Whenever the legitimate interests of the Data Controller is superior to the vested interest and rights of the User, personal data can be collected, stored and processed to the extent required by law unless a data subject has explicitly refused, revoked or withdrawn its consent. In these cases, data can be stored and processed for compliance with law only. The lifetime of User’s personal information depends on the type of information collected by the Data Controller. Aflofarm shall retain personal information of the User only as long as it is required or necessary to comply with the obligations and provisions set out in this Privacy Notice and Cookie Policy. After this time, Aflofarm will delete or anonymise personal data of the User. In case processing personal data is based on data subject’s consent, the information is stored for further processing for as long as any such consent is withdrawn or revoked by the data subject.

8. Data Controller shall take reasonable technical and operational steps to protect and safeguard your personal information from unintentional or intentional manipulation, interference, misuse, disclosure, loss, erasure or destruction or unauthorised access.

9. Upon data collection, unless waived under separate law and regulations, Data Controller shall ensure transparency of the processing of personal data by informing of the legal basis and the purpose and term for which any such data is collected, so that you are always aware of what information we collect, the purpose for which we collect it, its lifetime and under what circumstances we disclose it.

10. Data Controller shall safeguard and ensure confidentiality of the personal information processed by the Data Controller and access for data subjects to their personal information. In case of security incidents resulting in breach of personal data despite the applied safeguards and other security measures (breach of confidentiality, loss of accessibility or integrity) and any such breach might involve high likelihood of violating the rights or freedoms of data breach, you will be notified by the Data Controller accordingly pursuant to the applicable regulations.

11. Data Controller will take every reasonable step to make sure its authorised employees, contractors and other third party agents or service providers are aware of Data Controller’s privacy commitment and our obligations in the collection, use and disclosure of personal information and submit to the obligation of compliance with the appropriate privacy laws when processing your personal data.

12. Data Controller performs an ongoing monitoring of risk and safeguards applied. If necessary, additional measures aimed to protect privacy of you data are deployed.

13. Recipients of your personal data:

Please note that the transfer of personal information by the Data Controller shall not pertain to all circumstances or recipients indicated in this Privacy Policy Notice. The processing of any personal information by the Data Controller at all times shall be limited only to these recipients and circumstances with respect to which any such processing is required under a purpose pursued and only to the reasonable and justifiable extent.

Personal information will be disclosed to

a. The recipients of your personal data will only be (1) authorised employees and staff or other persons acting for and on behalf of Aflofarm, (2) third parties collaborating with or partnering to Aflofarm, i.e. third party telecommunications system and service providers (telecommunication infrastructure and facilities, electronic mail, IT systems used by Aflofarm), (3) supervisory authorities, governmental bodies and other public offices or third party agencies for compliance with applicable laws and regulations (4) statutory auditors and other counselling professional bodies.
b. Personal data can be shared and disclosed by the Data Controller to its Partners based on vested or legitimate interest of the Data Controller or based on your explicit consent. The processing of your data saved in cookie files on your devices and in its cache (including data shared in your browsing history or collected through your Website performance) and location data generated by your device - for marketing purposes (including automated analytics (like cookie) recording and reporting your browsing activity on your device).
c. Furthermore, personal data can be transferred to social media plugins, scripts, and other similar media tools enabling a web browser of a visitor to access and save content of third-party provider plugins and thereby share personal data of a visitor, with plugins for social sharing used by the Data Controller including Facebook which collects and discloses User’s personal information visiting Facebook Ireland service under the privacy policy as set out at the website address: https://www.facebook.com/about/privacy for Facebook Ireland Ltd. and https://pl.linkedin.com/legal/privacy-policy for LinkedIn Ireland Unlimited Company,

Recipient: Meta Platforms Ireland Limited, Block J, Serpentine Avenue, Dublin 4, Ireland

TikTok in accordance with privacy policy provisions at the website address: https://www.tiktok.com/legal/page/eea/privacy-policy/pl

Contact: TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland. If you wish to access your data or exercise your rights, contact the third party service provider directly. It means only only some service providers have access to your personal information, can share or handle such information, if needed. Should you need assistance or support in exercising your rights, you can contact us at any time. Information on how your personal data is processed by each service provider and requirements for complaint submission (revocation / withdrawal) is available at respective policy notices on the websites of respective service providers, see above.

14. f the processing of User’s personal data is based on the User’s consent, you may, at any time, revoke your consent to the processing of your personal data, however, legality of the data processing carried out remains affected until any such revocation. The consent can be withdrawn or revoked by a notification sent to daneosobowe@aflofarm.pl.

15. By visiting and using our Website you receive marketing and advertising material which is an integral part thereof. The integral part shall also refer to and include online banner solutions where Aflofarm or the Controller’s partnering third party partners can share their ads and provide you with updated information about product offering or other marketing content.

16. At any time you have the right to access your personal data, including the right to delete it or to restrict or limit the processing or the rights to data transfer. If you wish so, please contact us at daneosobowe@aflofarm.pl. If you think your data protection rights have been violated, you can lodge a complaint with the Polish Data Protection Authority Officer. If you are dissatisfied with the way in which we hold, handle and process your personal data you may revoke your consent to the processing of your personal data under your legitimate interest.

17. Any matters not covered by this Privacy Policy shall be construed and governed by the applicable law.

18. From time to time, our policies will be reviewed and may be revised. We reserve the right to change our Privacy Policy at any time and notify you by posting an updated version of the policy on our Website.